We are seeking a qualified Field Tech Ops to provide field support for installation, maintenance, and repair of Battery Energy Storage Systems (BESS) deployed throughout Rwanda. This role involves working independently in the field while coordinating with our engineering team to ensure optimal performance and reliability of our BESS installations.

• Install, commission, and maintain BESS units at various sites across Rwanda
• Perform routine preventive maintenance and scheduled service visits to BESS installations
• Troubleshoot and diagnose electrical issues in deployed BESS systems using diagnostic equipment
• Execute repairs and replacement of components as needed to restore system functionality
• Verify proper operation of protection systems, inverters, battery management systems, and auxiliary equipment
• Document all field activities, maintenance results, and system performance data
• Adhere to safety protocols for high-voltage systems and promote safety practices on site
• Provide technical support and basic training to local staff and end-users
• Coordinate logistics for spare parts and equipment transportation to remote sites
• Submit detailed field reports and communicate status updates to project management

• Diploma or degree in Electrical Engineering, Electronics, or related technical field
• Minimum of 3 years of experience in field service of electrical power systems or renewable energy installations
• Demonstrated experience with battery energy storage systems, inverters, and power electronics
• Proficiency in using diagnostic tools and test equipment for electrical troubleshooting
• Ability to read and interpret electrical schematics, single-line diagrams, and technical manuals
• Valid Class B driver's license and willingness to travel throughout Rwanda
• Basic knowledge of data logging and remote monitoring systems
• Experience working in Rwanda or similar environments in East Africa is highly desirable
• Fluency in Kinyarwanda and English required; knowledge of French is a plus

• Competitive salary and benefits package
• Opportunities for professional growth and development in battery assembly and testing
• The chance to contribute to a company with a strong commitment to sustainability and innovation