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Bounce Rwanda

Court Manager

Rwanda, Kigali • On Site

Posted 155 days ago

Experience

2-3 years

Employment type

Full time

Education

Bachelor's Degree

About Us

Bounce Rwanda is Kigali’s first dedicated padel tennis club, offering a vibrant space for sport, social connection, and community events. Located in Kiyovu, we feature state-of-the-art covered courts, a stylish café, fitness amenities, and regular tournaments for all skill levels. Whether you’re a beginner or seasoned player, Bounce is the perfect place to play, train, and unwind. We also host corporate events, Americanos, and social mixers making Bounce Rwanda more than just a sports club, but a growing community.

Job Description

We are seeking an energetic and customer-focused Court Manager for our padel facility at Bounce Rwanda. The ideal candidate will be responsible for managing daily operations, ensuring exceptional client experiences, and maintaining the highest standards of facility management.

Key Responsibilities

  • Provide welcoming and professional client assistance at the padel facility
  • Manage court bookings efficiently and ensure smooth operational workflows
  • Handle client inquiries, concerns, and provide excellent customer service
  • Maintain impeccable cleanliness and readiness of padel courts
  • Manage Pro Shop inventory, including stock monitoring, sales tracking, and timely replenishment
  • Coordinate with padel coaches and report any incidents to management
  • Promote and assist clients with the Play by Point mobile application
  • Prepare electronic business machine (EBM) records accurately
  • Actively participate in and demonstrate knowledge of padel gameplay

Requirements

  • Strong communication and interpersonal skills
  • Basic understanding of padel sport or willingness to learn quickly
  • Proficient in digital systems and mobile application usage
  • Ability to work flexible hours, including early mornings and late evenings
  • Detail-oriented with excellent organizational capabilities
  • Physical fitness and ability to demonstrate basic padel techniques

Work Schedule

  • 45 hours per week
  • Tuesday: OFF
  • All other days: 7 AM - 2 PM
  • Monday: Additional shift from 11 AM - 9 PM
  • Probation period 3 Month

Required Skills

Customer service

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    Court Manager at Bounce Rwanda