Open Role

HR Associate (Tutor Success)

Education

Nigeria (Remote)

Deadline on 03-February-2025

Posted 17 days ago

15 Applied to this application

HR Associate (Tutor Success)

Interested in driving teacher growth and excellence in delivering exceptional learning experiences in a fast-paced start-up redefining how Africans teach and learn? 

 

At Lingawa, we foster cultural identity and economic empowerment through African language learning with our online tutors and learning app.

Role Overview:

The HR Associate (Education) will support the tutor's recruitment, onboarding, and continuous improvement. They will play a key role in ensuring high-quality tutoring experiences for learners by implementing strategies to identify and bridge skill gaps, maintaining effective communication, and assisting with the operational aspects of tutor engagement.

Key Responsibilities:

  • Skill Gap Analysis: Support in analyzing feedback and performance data to identify tutor training needs and organize development programs. 

  • Performance Tracking: Monitor tutor performance metrics and provide timely updates and insights. 

  • Training Coordination: Assist in planning and executing synchronous and asynchronous training sessions to enhance tutor capabilities. 

  • Tutor Recruitment: Assist in sourcing, screening, and selecting high-quality tutors through effective recruitment campaigns and interviews. 

  • Onboarding: Coordinate and manage the onboarding process, ensuring new tutors are equipped with the necessary tools and guidelines for a seamless start. 

  • Tutor Engagement: Build strong relationships with tutors, address their queries, and concerns, foster a collaborative environment and mete out disciplinary action when needed. 

  • Administrative Support: Handle documentation, scheduling, and operational tasks related to tutor management and growth initiatives.

Qualifications:

  • Bachelor's degree in Education, Human Resources, or a related field. 

  • Experience in recruitment, training coordination, or educational support roles preferred. 

  • Strong organizational and communication skills. 

  • Proficiency with technology and data management tools.

Salary:

N400,000+

Location:

Remote work, based in Nigeria